For players venturing into the immersive world of EA FC 24, the frustration of encountering a black screen followed by a swift crash can be disheartening. Akin to a déjà vu experience with FIFA 23, this issue manifests on a laptop, prompting a thorough exploration of potential fixes. Armed with a formidable 12th gen i7, RTX 4050, 16GB RAM, and a spacious 500GB SSD, the user seeks solutions that extend beyond the routine uninstallations and reinstalls. Here’s a comprehensive guide to troubleshoot and address the persisting black screen and crashing dilemma.
- Uninstall/Reinstall Game and Anti-Cheat: Action Taken: Multiple uninstallations and reinstalls have been conducted for both the game and the anti-cheat software.
Observation: While this is a standard troubleshooting step, it seems to provide no respite from the recurring issue. - Certificate Installation for Anti-Cheat: Action Taken: Certificates for the anti-cheat have been installed in an effort to ensure smooth operation.
Observation: Despite the installation of certificates, the black screen and crashing persist, indicating that the root cause might extend beyond anti-cheat certification. - Administrative Privileges: Action Taken: The game and anti-cheat have been run with administrative privileges, both with and without a controller connected.
Observation: Administrative privileges do not seem to be the primary factor influencing the black screen and crash, as the issue endures. - File Verification and Repair: Action Taken: Game file integrity has been verified, and any corrupted files have been repaired.
Observation: While this step is crucial for addressing potential file corruption, it appears insufficient in resolving the persistent black screen and crashing. - Exploit Protection Configuration: Action Taken: An attempt has been made to configure the CFG under exploit protection in Windows.
Observation: The intricacies of exploit protection do not seem to be directly correlated with the black screen and crashing, as the issue persists. - Firewall Exceptions: Action Taken: Exceptions have been added for both the game and the anti-cheat in the firewall settings.
Observation: Despite granting exceptions, the black screen and crashing continue, suggesting that firewall restrictions might not be the primary culprit. - Controller Connectivity: Action Taken: The game has been booted both with and without a controller connected.
Observation: The presence or absence of a controller does not appear to be a decisive factor contributing to the black screen and crashing. - Windows Reinstallation Consideration: Action Not Taken: The user expresses reluctance to reinstall Windows for the sake of a single game.
Observation: While this remains an unexplored avenue, its impracticality for resolving a specific gaming issue is acknowledged.
Conclusion and Next Steps:
Despite diligently executing a gamut of troubleshooting measures, the black screen and crashing persist, indicating that the root cause may elude the conventional fixes applied thus far. In this scenario, the user is urged to explore alternative solutions:
- Graphics Driver Update: Ensure that the graphics driver is up-to-date, with the latest version compatible with EA FC 24.
- DirectX Verification: Confirm that the DirectX version on the laptop is compatible with the game’s requirements.
- EA Support Contact: Reach out to EA Support for personalized assistance, providing detailed information about the issue and troubleshooting steps already undertaken.
The journey to resolve the black screen and crashing predicament continues, as the user navigates through a landscape where meticulous exploration and collaboration with support channels become pivotal in unlocking a solution to this persistent technical challenge.
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